Terms of Service

Last updated: 30 October 2025

This website is operated by Commerce Group LTD. Throughout these Terms, the terms “we”, “us”, and “our” refer to Commerce Group LTD, trading under the name Elastra.

Commerce Group LTD offers this website, including all information, tools, and services available from it, to you—the user—conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including visitors, customers, vendors, and content providers.

Please read these Terms carefully before accessing or using our website.
If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Article 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or have obtained parental or guardian consent to use this website.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or destructive code. Any breach will result in immediate termination of services.

Article 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card data is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Article 3 – Accuracy, Completeness and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary or more accurate sources.
Use of this site and its content is at your own risk.

Article 4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Article 5 – Products or Services

Certain products or services may be available exclusively online.
These may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your device’s display will reflect them precisely.
We reserve the right to limit the sales of our products or services to any person or geographic region at our sole discretion.
We do not warrant that the quality of any products or services will meet your expectations or that any errors will be corrected.

Article 6 – Orders and Billing

We reserve the right to refuse any order.
We may limit or cancel quantities purchased per person, per household, or per order.
In the event that we make a change or cancel an order, we will attempt to notify you using the email and/or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information so that we can complete your transactions and contact you when necessary.

Article 7 – Third-Party Tools

We may provide access to third-party tools over which we have no control or responsibility.
You acknowledge that we provide access to such tools “as is” and “as available” without any warranties.
Use of such tools is entirely at your own risk and discretion.

Article 8 – Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or operation of these external sites.
Please review third-party policies before engaging in any transactions.

Article 9 – User Feedback and Submissions

If you send creative ideas, suggestions, or other submissions (e.g., via email or forms), you grant us the right to use, edit, or publish them without obligation to compensate you.
We reserve the right to remove content that we deem unlawful, offensive, or in violation of these Terms.

Article 10 – Personal Information

Submission of personal information through the store is governed by our Privacy Policy, which can be found on our website.

Article 11 – Errors, Inaccuracies and Omissions

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors or inaccuracies and to cancel orders if any information proves incorrect.

Article 12 – Prohibited Uses

You are prohibited from using the site or its content:

For any unlawful purpose;
To solicit others to perform unlawful acts;
To violate any international, federal, or local regulations or laws;
To transmit viruses or malicious code;
To interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

Article 13 – Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, or error-free.
Use of our products and services is at your own risk.
In no case shall Commerce Group LTD be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by law.

Article 14 – Indemnification

You agree to indemnify and hold harmless Commerce Group LTD, its employees, partners, and suppliers from any claims or demands arising out of your breach of these Terms or violation of any law or third-party rights.

Article 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

Article 16 – Termination

These Terms are effective unless and until terminated by either you or us.
We may terminate this agreement without notice if you fail to comply with any term or condition stated herein.

Article 17 – Entire Agreement

These Terms constitute the entire agreement between you and us and supersede any prior agreements or communications.

Article 18 – Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of England and Wales.

Article 19 – Changes to Terms

You can review the most current version of these Terms at any time on this page.
We reserve the right to update or change these Terms by posting updates on our website.
Your continued use of the site constitutes acceptance of those changes.

Company Details

Commerce Group LTD
71–75 Shelton Street
London WC2H 9JQ
United Kingdom
Email: Support@tryelastra.com
Company number: 16803014
Jurisdiction: England & Wales